Returns & Exchanges

Should you need to, you may return goods for exchange or a refund within 30 days from receipt of goods. Goods must be accompanied by proof of purchase, must be in original purchase condition, and with all original packaging undamaged & attached (e.g. swing tags, shoe boxes). No returns on underwear. Clearance items (as featured in the Clearance section on our website) can only be returned for store credit. Goods which are special orders are non-refundable. Note that shoe boxes must be placed inside another box or satchel for shipping.If you would like to return or exchange your purchase, you can do so by either shipping the item back to us or returning it physically in-store. Please note for all returns:
  • You must have a copy of your proof of purchase
  • The item must be in original purchase condition with all the original tags and/or packaging
  • For online returns, our Returns Form must be completed

If you would like to return or exchange an item via post, fill out our Returns Form and ship to:

ATTN: Returns
Backpacking Light

373 Little Bourke St

Melbourne VIC 3000

FAULTY OR DAMAGED ITEMS

While we work with great brands and endeavour to check every product before they are dispatch, sometimes things can go wrong. Given this, we always recommend our customers test/check their gear when they arrive & prior to any trips to ensure items are complete and free of faults. If you have an issue with your item, please contact us within 5 days of receiving or purchasing your goods. The faster we are notified about any issues, the quicker & easier it is for us to assist you.

This does not affect your cover under warranty.

DAMAGE IN TRANSIT

If you believe your package was damaged during shipping, please provide the following:

  • A photo of the packaging before it was opened
  • Close up photos of any damage to the external packaging
  • Photos of the packaging from when you first opened, including close ups showing any issues of the packaging
  • Contact within 5 days of receiving your order

This information is important so we can lodge an investigation with AusPost. Keep all packaging as it will need to returned to the store with the item.

FIT GUIDES (NEW SEASON)

EXPEDITION MOUNTAIN REGULAR TRIM

Added volume to allow for technical layering systems in cold environments.

Cut to accommodate additional layers for added functionality.

Standard fit for core outdoor activities.

Close-fitting for fast-moving, active users with added articulation.

REGULAR ATHLETIC TRIM RUN NEXT-TO-SKIN

Standard fit for core outdoor activities.

A tailored fit, designed with added stretch for greater movement.

Close-fitting, for fast-moving, high-output activity.

Tailored fit for run specific activity.

Tight fitting and designed to be worn next to skin.