1) WHY PURCHASE FROM BACKPACKING LIGHT?
We stock great Brands and great gear and we are easy to deal with. We are a service driven company which takes pride in the relationship with our customers. See our About Us page for more detail.
2) HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
The standard local delivery time from our Store in Melbourne for orders placed before Noon is 2- 7 business days via Australia Post standard delivery and Express Post is available please See our Shipping Page for more details.
3) WHAT IS YOUR RETURN POLICY?
We understand sometimes things are just not right, we get it, so if you're not 100% satisfied with your purchase we will happily accept your return and provide you with one of the following options: store credit, refund or an exchange. Whatever works best for you. Read our full Returns & Refunds Policy for full details.
4) I'M NOT FAMILIAR WITH THE BRANDS YOU SELL
Have a look at our Brand Page for more information about Montane or any of the brands we sell.
5) WHERE CAN I FIND SIZING INFORMATION?
There is a size chart on every product page relating to that brand.
6) DO YOU PRICE MATCH FROM OTHER WEBSITES?
If you see a better price on one of the products that we sell from another web site and have allowed for shipping here and it is still cheaper than what we are selling it for then please give us a chance to match the price. We would rather you buy local we can't promise we can match every price but do give us a go. Just Contact us with the product details and a link to the site that was making the offer and we will get back to you.